Quality Policy


Quality has always been a basic principle in our understanding of manufacturing and marketing.

We know that our customers are expecting high quality standards and we improve ourselves in every possible way to be able to realize these expectations.

Innovation is one of the most important philosophy of our company and with our creative and far-sighted R&D team; we try to catch the needs and wants of our customers.

Our insistence on quality has been recognized by the main international bodies for certification.
We meet European quality standards with the certifications ISO 9001, CE, KEMAKEUR, TSE and UKRTEST. Our products are available in several designs to be the first choice of consumers. Focusing on customer satisfaction, Silverline aims to succeed in innovaton, after sales services and productivity.

► Guidelines of Customer Satisfaction and Complaint Management Procedure and Implementation

► Our Policy To Deal With Customer Complaints