Contattaci
Invia i tuoi suggerimenti, le tue domande o eventuali reclami compilando il seguente modulo.
UFFICIO COMMERCIALE
Telefono: +39 0362 1543309
ASSISTENZA TECNICA
Telefono: +39 02 83623619
Mail: serviceitaly@silverline.com
Invia i tuoi suggerimenti, le tue domande o eventuali reclami compilando il seguente modulo.
UFFICIO COMMERCIALE
Telefono: +39 0362 1543309
ASSISTENZA TECNICA
Telefono: +39 02 83623619
Mail: serviceitaly@silverline.com
Silverline Built-in Appliances Co. has implemented the Information Security Management System studies and applies an international standard as a method in these studies. We have shared our Information Security Policy with our customers, suppliers and society.
We would like to inform you about the Protection of Personal Data Law No. 6698 (KVKK), which regulates the fundamental rights and freedoms of individuals, especially the privacy of private life, in the processing of personal data, and the obligations of natural and legal persons processing personal data, as well as the procedures and principles to be followed.
Personal data: Within the scope of this law, personal data is defined as “any information relating to an identified or identifiable natural person”; Processing refers to “obtaining, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available, classifying personal data by fully or partially automated or non-automatic means provided that it is a part of any data recording system. It is defined as any kind of operation performed on the data, such as preventing its use or use.
Processing of personal data: “Acquiring, recording, storing, preserving, changing, rearranging, disclosing, transferring, taking over, making available personal data by fully or partially automatic or non-automatic means provided that it is a part of any data recording system. It is defined as “any kind of operation performed on data such as classification or prevention of use”.
Explicit Consent: In the relevant article of the law, it is defined as “consent on a certain subject, based on information and expressed with free will”. As a Data Controller, we would like to inform you and obtain your express consent in order to fulfill our obligations under the law.
Silverline Built-in Appliances Co. presents the following explanations to the attention of our customers and third parties who use our website and/or mobile applications in order to fulfill the obligation to inform them from Article 10 of the Personal Data Protection Law (KVK) No. 6698 in terms of personal data regarding customers. Silverline Built-in Appliances Co. will update the text of the Statement on the Protection of Personal Data within the framework of changes that can be made in the current legislation.
Silverline Built-in Appliances Co., sharing the personal data of our customers, stakeholders and suppliers with third parties is subject to the consent of our customers, suppliers and stakeholders.
As a rule, personal data are not transferred to third parties without the consent of our customers, suppliers and stakeholders.
Personal data of our customers, suppliers and stakeholders are shared with courts and other public institutions due to and limited to our legal obligations.
Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. By applying the Information Security Management System, our institution carries out studies in a way to meet the legal requirements on information security and data security.
Your personal data, directly/indirectly to our domestic/foreign affiliates, with program partner institutions and organizations that we cooperate with in order to carry out our activities and provide you with better quality service, domestic/foreign persons and institutions from which we get data storage services in the cloud, and domestic and foreign companies with which we have an agreement to send commercial electronic messages to our customers. It can be shared with institutions abroad, Interbank Card Center (BKM) and contracted banks. It can be shared with various public relations, advertising companies, market research institutions, survey firms and other domestic/foreign third parties and our relevant business partners, with whom we do business within the scope of our marketing and advertising activities, in order to provide you with better service and improve customer satisfaction.
Personal data, data provided by our customers on the www.gumusgrup.com.tr website, the data provided by our customers who make transactions from the stores mobile applications, the consent of our customers and the provisions of the legislation, Silverline Ev Gereçleri Sat. sun. Inc. processed by. Personal data collected for the above-mentioned legal reasons can be processed and transferred for the purposes specified in Articles 5 and 6 of the Law and in this Information Obligation and Consent Text.
Data controller;
Pursuant to Article 11 of Law No. 6698, data owners:
Communication Regarding the Scope of the Law No. 6698 Requests regarding the exercise of these rights are made by the personal data owners at the address of Silverline Built-in Appliances Co. Within the scope of the Law No. 6698, it can be transmitted by the methods specified in the legislation on the Processing and Protection of Personal Data. Silverline Built-in Appliances Co. will evaluate the requests and conclude them within 30 days. Silverline Built-in Appliances Co. regarding the requests.
The right to charge a fee based on the fee schedule (if any) determined by the Personal Data Protection Board is reserved. You can request your legal requests via the address kveriresim@silverline.com.tr.
You can reach us at the e-mail address kveriresim@silverline.com.tr for all your questions and comments regarding the use of personal data within the scope of the Law on Refusal and Exercise of the Right of Cancellation. With the explanations we made above, we have informed you and fulfilled our obligation to inform you. If our explanations do not satisfy you, you can unsubscribe. To do this, you can use the "I want to cancel my membership" option from the "My Account" section.
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